Privacy Policy

Effective Date: February 2, 2026

Last Updated: February 2, 2026

Infinity Dental Studio (“we,” “our,” or “the clinic”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or receive services from our clinic.

1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, email address, and mailing address
• Appointment and treatment information
• Insurance and billing details
• Health information necessary for dental treatment
• Website usage data and contact form submissions
• Communication records including SMS or email correspondence

2. How We Use Information

We use collected information to:

• Schedule and manage appointments
• Provide dental treatment and follow-up care
• Process billing and insurance claims
• Communicate appointment reminders and clinic updates
• Improve website functionality and patient experience
• Meet legal and regulatory requirements

3. SMS Communications Policy

By providing your mobile number, you consent to receive SMS messages from Infinity Dental Studio related to appointments, reminders, clinic updates, and service communications.

SMS communications include the following conditions:

• You consent to receive messages from the clinic
• Your personal information will not be shared with third parties for marketing purposes
• Message frequency may vary depending on appointments and services
• You may reply STOP at any time to opt out of future messages
• You may reply HELP for more information
• Message and data rates may apply based on your mobile carrier plan

Opting out of SMS messages does not affect your ability to receive dental care, but appointment communications may need to occur through other channels.

4. Sharing of Information

We do not sell or rent personal information. Information may only be shared:

• With insurance providers for billing purposes
• With laboratories or specialists involved in treatment
• When required by law or regulation
• With secure service providers supporting clinic operations

These providers are obligated to maintain confidentiality.

5. Data Security

We maintain administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

6. Cookies and Website Tracking

Our website may use cookies or analytics tools to improve user experience and website performance. Users may disable cookies through browser settings.

7. Access and Correction

Patients may request access to or correction of their personal information by contacting the clinic.

8. Policy Updates

This Privacy Policy may be updated periodically. Updated versions will be posted on our website with a revised effective date.

9. Contact Information

Infinity Dental Studio
Unit 207, 175 Chancellors Way
Guelph, ON N1G 0E9
Phone: 226-785-3791
Email: info@infinitydentalstudio.ca